Terms and Conditions
Welcome to Ottoman Oud! Before you proceed to browse and use our website (www.ottomanoud.co.uk), we kindly request you to carefully read and understand the following Terms and Conditions, as they govern your use of our platform. By accessing our website, you signify your acceptance of these terms in full. If you disagree with any part of these Terms and Conditions, please refrain from using our website.
- Intellectual Property Rights:
The content, logos, trademarks, and other materials displayed on Ottoman Oud's website are the sole property of Ottoman Oud and are protected by relevant intellectual property laws. Any unauthorized use, including but not limited to, copying, distribution, or reproduction of our content, is strictly prohibited.
- Use of the Website:
(a) You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or impede the website's functionality.
(b) You shall not engage in any activities that could harm, disrupt, or impair the website's performance or security.
- Product Information and Descriptions:
Ottoman Oud strives to provide accurate and up-to-date information about our perfumes. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content on our website. Any reliance you place on such information is at your own risk. Ottoman Oud only sells 100% genuine products, we do not sell any fakes or copies.
- Pricing and Payment:
(a) All prices displayed on the website are in GBP (British Pounds) and are subject to change without prior notice.
(b) Payment for products purchased on www.ottomanoud.co.uk can be made via secure payment methods provided on the website.
(c) Ottoman Oud reserves the right to refuse any order placed by a customer at our sole discretion.
- Shipping and Delivery:
(a) Ottoman Oud offers shipping services to selected regions. Shipping charges and estimated delivery times will be provided during the checkout process.
(b) The risk of loss and title for purchased products pass to the buyer upon dispatch from Ottoman Oud's facility.
- Returns and Refunds:
(a) Ottoman Oud takes great care in ensuring the quality of our products. In case you receive a damaged or defective product, please contact our customer support within 14 days of receipt.
(b) We do not accept returns for products that have been opened or used unless they are deemed faulty.
(c) Refunds will be issued for the purchase price of the returned product, excluding any shipping charges.
- Privacy Policy:
Your privacy is important to us. Please refer to our Privacy Policy for details on how Ottoman Oud collects, uses, and protects your personal information.
- Links to Third-Party Websites:
Our website may contain links to external websites. Ottoman Oud does not endorse, control, or assume responsibility for the content or practices of any third-party websites. Visiting these websites is at your own risk.
- Limitation of Liability:
(a) Ottoman Oud shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our website or products.
(b) In no event shall Ottoman Oud's total liability exceed the purchase price of the product in question.
- Amendments to the Terms and Conditions:
Ottoman Oud reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after such modifications constitutes your acceptance of the revised terms.
- Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Special Exclusions
Due to the nature/health and safety and the use of our products, we are unable to accept refunds on any items that have been opened. Distance selling rules do not apply in these conditions.