Delivery

Thank you for choosing Ottoman Oud! We are delighted to offer complimentary delivery services for all orders placed on our website (www.ottomanoud.co.uk). Please find below the details of our delivery process:

 

Delivery Timeframe:

All orders are processed and dispatched within 1-2 working days from the date of purchase. Once your order is shipped, it will typically take 3-5 working days for delivery to most locations within the United Kingdom.

 

Free Delivery:

We are pleased to provide free delivery on all orders to mainland UK, regardless of the order value. Whether you're purchasing a single product or multiple items, you won't incur any additional delivery charges.

 

Dispatch Confirmation:

As soon as your order is dispatched, you will receive a confirmation email containing your order details.

 

Working Days:

Our working days are Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the following working day.

 

Delivery Address:

Please ensure that the delivery address provided during the checkout process is accurate and complete. We recommend including any relevant building or apartment numbers to ensure a smooth delivery experience.

 

Delivery Partners:

Ottoman Oud collaborates with reputable delivery partners to ensure reliable and secure shipping of your orders. While we strive to deliver on time, please understand that certain unforeseen circumstances beyond our control may occasionally cause slight delays.

 

Order Updates:

You will receive email updates regarding the progress of your delivery.

 

Please Note:

While we make every effort to meet the specified delivery timeframe, delivery times may be impacted during peak seasons or adverse weather conditions.

 

If you have any questions or require further assistance regarding our delivery process, please do not hesitate to reach out to our customer support team.

 

Thank you for choosing Ottoman Oud. We hope you enjoy your fragrance shopping experience with us!